The software space is noisy.
It seems like every week there's some new technology that has "seamless integration" and "backend automation" that's supposed to revolutionize the way you work.
Most of the time, it doesn't.
However, there are some software solutions that are SUPER valuable and we've compiled a list of our favorites. Each of these vendors has amazing software and they've been wonderful partners to work with.
If we were to start a business all over again and were tasked with choosing which SaaS marketing automation tools we'd like to use, what would we choose today?
All of the tools listed here are not specifically marketing automation by themselves - However, together they automate and streamline production, marketing, operation and sales.
And, if you need to know how to incorporate some of these marketing and sales components, check out these sales strategy examples we've put together for planning your new year.
Without further ado, here's our list of the top tools you should use in 2021 to grow your business.
If you're not using HubSpot's website and marketing tools by now, what are you waiting for? Without question, it's the go-to choice for marketing automation.
HubSpot is a beast of a marketing engine, powering your website, maintaining your social media, hosting your blog, managing your contacts in a CRM, providing lead generation tools, building workflows and segmenting lists, and so. much. more.
There are others that are less expensive options, but none that really offer everything you need fully and completely without having to supplement with other software options. And the most beautiful part about it? Their free products are actually damn good.
HubSpot has embraced the freemium model completely, and we couldn’t be more satisfied. Even startups with zero budget can now build a portion of their marketing with ease using HubSpot’s free products, growing with them as their needs change.
With the rise in automation and the growing need for more digital marketing in 2021, we've been experimenting with a ton of chatbot tools. After playing with many, this is arguably the best chatbot tool on the market today when comparing value, ease of use, and functionality. If you're managing a business and you've got chat services set up on your website, Facebook, SMS, and Instagram, then you know how much of a time-consuming hassle it can be to manage all of those chat platforms.
However, with MobileMonkey's OmniChat® solution, you can manage all of your chat platforms through a single, unified inbox.
Imagine that you want to make an update to your chatbot script and then update it on your website, then go to your Facebook chat and make the updates there, then to your SMS platform... now scale that through a whole year. It's such a headache to think about.
With MobileMonkey, you can do it all in one place - instantly. You can sign up for free now!
We adopted Basecamp in the beginning of last year and now it's hard to imagine our marketing operations and business management without it. We've used other project management tools over the years, but they felt fragmented and didn't really meet all of our needs.
Basecamp, however is an all-in-one platform that lets to create and manage tasks, communicate both internally and with clients, schedule calendar items, host documents and files, and much more!
When we moved to Basecamp, we were able to eliminate at least 4 other softwares from our stack, including our reliance on communication, file sharing/storage, organization, and project management tools.
Everhour's time tracking software is one of the best we've seen to date. Another major plus is the integration (and quality of data shared) with other software. For example, it syncs beautifully with Asana and Basecamp, giving you most of your project management tracking in one tab only. With every task that we create on Basecamp, we track our time so that we can measure and predict productivity and profitability.
Inside Everhour's dashboards, we're able to see reported time, whether or not we're going to stay on budget, and understand how much time each employee is spending on each task.
Tracking this data on projects, tasks, will help your company gain insights into your overhead and expenses you normally wouldn't think about.
Do you know what a pain in the ass it is to try and get a real time snapshot of everything you’re doing for your marketing in one place? Databox came along and solved a problem we didn’t even realize we had: Awesome, seamless reporting.
Databox is a tool that allows you to connect virtually all of your data sources to a beautifully designed dashboard system and track your company's performance in a single, easy-to-read location.
By creating unique and custom dashboards, you have the capacity to give a real time view of your performance.
Databox connects perfectly with Google AdWords, Facebook, Salesforce, Shopify, HubSpot, Wistia, Zapier, Instagram, and more than 50 other awesome platforms.
And the best part? The free platform version does almost everything you’d need to get your feet wet with reporting dashboards, so there’s really no reason NOT to try it.
6. Lucky Orange
Lucky Orange, a competitor of Hotjar, is a tool that gives you insight into the usability of your website.
Explore the scrolling heatmap to see how much content is consumed and how far down your page visitors are viewing. Explore the click heatmap to see what the hottest areas are that people are clicking on with most frequency.
This tool is extremely helpful for conversion rate optimization. Why? There’s so much information that is lost when studying your website.
For example, if you have a page with very low conversions and discover that only 25% of the visitors make it to the bottom where the form is, you just found the answer.
By simply changing the content to make it more engaging so people want to continue scrolling, or, by moving the form up higher in the page, you now can get a higher percentage of people to see your form, and hopefully a higher percentage of people converting on that page.
Lucky Orange also offers a free seven-day trial so you can see if it is right for you.
7. Seventh Sense
This is just a really cool platform. Email intelligence is a pain in the ass. Think about all the content that is sent out in mass numbers. What if that content could be delivered to individuals at the perfect time based on their previous interactions?
Seventh Sense does just that, allowing you to send your HubSpot emails at the perfect times based on that individual contact’s needs.
This is only scratching the surface of the features of this product, but it is quite a powerhouse and one we will be using for a very long time.
With HubSpot saying goodbye to keywords in 2018, we had to find a better way to keep track of individualized keyword scores and reporting.
SEMRush has quite a powerful engine and has been expanding their tools far and above the "seo keyword" tool they were once known for.
SEMRush allows you to get a full report on what your company is ranking for, terms you should rank for, errors and issues on your site that need fixed, and so much more. The new toolkits for social media and content are beyond awesome, and we're excited to see what's next!
Simply put, Figma has allowed our designers, project managers, and clients to collaborate like no other design tool ever has. Taking the majority of the awesome features from Sketch and Illustrator, Figma has created an online tool that allows you to collaborate in real time with other people on your team. No need to worry about overriding someone else's changes or version control because you're literally working on the same file. Together. At the same time. How cool is that?
BugHerd has become an ESSENTIAL part of our website pre-launch process. The front end is quite simple - there's a Google Chrome extension that we have our clients install and then they can log bugs on their website pages by clicking an area and leaving a note - similar to annotating a PDF.
On the back end, our team of developers see all of the logged bugs on a simple but effective board where we can track their progress, leave comments, and assign bugs to different members of the team.
No website gets launched until these bugs are resolved. It's a beautiful way to solve problems that we didn't even know existed, and it has automated so much of our launch process... taking literally weeks off of our project timelines.
11. Cross browser testing
Speaking of pre-launch processes, using CrossBrowerTesting.com has been a game-changer for our team of developers.
With this awesome software, our team is able to rapidly test the website performance across all browsers, devices, screen sizes, and more to make sure that site speed, load time, rendering, and everything else is 100% up to out standards.
From experience, browser testing is a challenge. It's time consuming and tedious. This automation tool has been a lifesaver time and time again, and has helped us find details in the weeds that turned out to be amazing wins for our team.
Over the past year, we've become huge adopters of EOS. As a result, our agency has been running in a more organized, vision-oriented way as a result.
A huge part of that has been been the Data, Rocks, Accountability Chart, and Level 10 meetings that we organize through Ninety.io. Given the name because the L10 meetings are 90 minutes long, Ninety has become foundational to how we operate and a source of truth for our agency.
If you're operating on EOS (and we recommend you do), then you absolutely NEED to check out this tool.
If you haven't heard of Canva by now, you might be living in the dark ages. Canva allows you to create any number of graphics, videos, and other design elements at the drop of a hat. With Canva, anyone can be a design expert, and we mean that quite literally.
We use Canva for social media posts, infographics, thumbnails for videos, ebook designs, and basically any other graphic you can imagine. In fact, the graphics you see on our blog or social posts were likely created using Canva.
Grammarly is like spellcheck on steroids. If you're dabbling in email marketing or blog posts, this marketing tool is going to be a lifesaver. Grammarly has a fun feature where they will email you a list of all the words you wrote in the last month.
Don't you wish all of your marketing software would give you virtual pat on the back? You can add Grammarly as a Google Chrome extension.
What makes Proposify so great is that it lets us fly through the proposal writing process quickly without sacrificing beauty or customization -- which is the best of both worlds when it comes to templates, adaptability, and overall stability of our record keeping.
Vidyard is video made easy. We have fully integrated Vidyard as a part of our sales process. There is no easier way to add personalization to a perspective client then adding a customized video of yourself.
You can add Vidyard as an extension in your Google Chrome browser. It's a fantastic video hosting platform option for those that are considering video.
If it wasn't already before the pandemic, Zoom became the king of video conferencing in 2020. We use Zoom literally every day to communicate both internally and with our clients and we find that the sleek, simple UI and crisp video experience to be the best in the game.
The reason we're adding this under "automation" is simply the fact that it seems to integrate with everything you need, when you need it. We run a lot of webinars, masterclasses, and other online events. Automating the sign up process, emails, and calendar setting has never been so easy.
To recap, there's thousands of software options today for finding the perfect marketing stack. These SaaS marketing automation tools compiled in this list have been the basis of our business, and are exactly where we'd start if we had to work from the ground up, once again.
Check out our HONORABLE mentions from Previous saas products for software as a service
Wordstream has been the best way to manage all of our ads. We use this to manage facebook, instagram and google ads for our business as well as our clients. This is a great tool to show you the best practices when creating your PPC ad. We also use Wordstream to monitor how each PPC ad is performing with Wordstream's great analytic tools.
Harnessing the power and innovation of chat, Drift is a very smart conversational marketing platform. With this service, you can save time and money in engaging with your leads, as well as customers.
This is a great solution for form-less site features, integrating your support, marketing, and sales features into your website strategy.
Video is huge, and with Wistia, you have the best video hosting software available for businesses today. Through Wistia, you can communicate, connect and convert in a more human way.
Video has shifted marketing in a big way, and that doesn’t mean you have to focus on YouTube or Vimeo only. We love Wistia for complete and total control over your video strategy.
Need a fantastic ecommerce solution? Why look anywhere else? Shopify has clearly emerged as the market leader in ecommerce marketing automation. For a SaaS company, this one's got some great bones and features to boot.
HubSpot and Shopify have recently teamed up with their integration that's taking the marketing world by storm. If you need an ecommerce solution, this is an amazing option. We'd look to no further :)
Contracts, documents, and more - this one's got you covered. What a great and powerful tool for automating your doc center. PandaDoc allows you to store your resources in one location, easily accessing your contract history.
Gone are the days of sending contract via email and hoping people sign it - PandaDoc gives you insight into the data around when people are viewing your resources.
Time tracking, budget tracking, keeping in touch with progress on projects? Harvest is literally the "bomb dot com" for modern time tracking tools.
Between easy-to-use chrome features, integrations with other tools in this list, and wonderful reporting insight, this tool has become a lifesaver for so many.
Not to mention - when you're looking to forecast staff availability and deadlines for phases of projects, their Forecast software is a beautiful addition to any software stack.
Project management is a BEAST. There's as many SaaS automation options here as there are colors in the rainbow. That being said, our preference is Asana. The ability to manage teams, projects, and tasks is awesome. The free version is awesome as well.
We love the boards layout, as well as the list layout, for working through Scrum and agile processes. And.. well, Harvest integration is a beautiful thing for real time, time tracking of specific tasks to projects.
Email sucks. Text messaging is way too personal. Who the hell uses a phone call today? Slack is just right. Use channels to organize categories of conversations, DM for personalized chat, and invite guests as needed.
It's free for most of your needs, and is a super easy-to-use interface.
Another great feature of Slack is the amount of integrations, and their client-first approach allowing companies to easily develop their own bots as needed.
Stripe is like a “duh” in our book. There are so many other marketing automation tools that integrate with Stripe, we felt like we could just sum them all up with… Stripe.
This has quickly become the go-to payment gateway for SaaS companies around the world. They also have a pretty great website. If you need an easy to use gateway, Stripe is your dude.
Atomic Reach helps us make sure our content is perfect for the audience we want to target in our blogs, social, and now email. This innovative service utilizes AI to ensure you get the most accurate, results-driven data to develop a content marketing strategy.
The beauty of this platform starts with an analysis of how all your current content performs by evaluating and grading the information you’ve already published.
This tells you the readability level and emotion level of your content, what is performing best, and what should likely be addressed in the future.
Every piece of content is given an Atomic score, and you are given cues to adjust your content and tailor it perfectly to increase that score.
We have been using Sigstr for most of this year and it's been great. Sigstr is the best way to get the most out of your email signature. We have been using Sigstr to add a custom CTA in the signature of all our emails. You can even make the CTAs smart so that different people will see different CTAs. For example, you could have current clients see one CTA, while perspective clients see a different one. They have a lot of other cool features too, we highly recommend you check out the free demo!
Our office loves Typeform! Almost every SaaS marketing strategy involves a survey. We use Typeform for buyer persona research, customer loyalty reviews, product research, and everything in between.
One of the biggest reasons we use Typeform for customer research is because of its design capabilities. Typeform goes above and beyond to let you design a very clean and clear survey. Typeform also lets you add your own customization for a well branded look. The plans are pretty affordable and well worth the data that it will help you gather.
Thinkific has been a huge tool for our marketing efforts. This is a cool platform that creators, influencers and business can use to monetize their knowledge. Thinkific allows you to create a video course for your students. They're also great marketing tools within the platform that will allow you to create coupons for your course as well as plug-ins to promote your course through your various marketing channels. If you would like a better idea of what Thinkific can do, check out our Foundry Masterclass -currently hosted on Thinkific.
Clearbit is another great free Google Chrome extension we use here at Web Canopy Studio. Clearbit offers great data enrichment. You can use this marketing tool to find contact information for a perspective lead. They also offer a paid version of their software that comes with a lot of powerful features.